Technical help

Here are the answers to many FAQs about using our website.

Struggling to sign in or apply online? Don't worry, our Membership team are available on 01522 781 135 (Mon – Fri 8.30am – 5pm) and are happy to deal with any technical problems.

Please check your junk folder as sometimes emails can end up in there. If not you can try sending the voucher to your email again. Failing that, please contact our Membership team on 01522 781 135 (Mon – Fri 8.30am – 5pm).

Please contact our Membership team on 01522 544 632 (Mon - Fri 8.30am – 5pm) for help.

Sign in online and change your communication preferences or contact our Membership team on 01522 781 135 (Mon – Fri 8.30am – 5pm).

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