Cashback profit share
Cashback is our members’ share of our profits, also known as trading surplus.
Members earn cashback all year round when they shop with us - it’s one of ways we share our profits with the community.
Depending on our financial performance, the Board may also approve a cashback bonus at the end of the year. Before any bonus is paid, the Board carefully reviews our financial results and trading surplus to ensure it reflects the overall success of our Co-op.
We also use our profits to invest in our business, such as new services and outlets, and to share with the community.
In 2025, we did not share a cashback bonus with our members, though we did maintain 1% cashback on purchases – which totalled £1.6m in the financial year. You can find out more about that here.