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It's dividend bonus time - 2020

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In a year like no other, we were there for our communities. Our determined colleagues kept going, providing vital services. We listened and we reacted – from collaborating and creating community support networks to helping local suppliers and businesses.

This year has been about the power of working together. Despite the huge challenges we’ve faced, we’ve recorded a solid trading result and because of this we’re able to share our profits with our 291,000 local members.

Here’s just a few ways that we have been bringing together ideas, energy and resources to make life better in our communities, during these difficult times:

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The Board of Directors have approved an extra dividend of 85p for every £1 of dividend you’ve already received.

This year we’re sharing £3.8m of dividend, including £1.8 million of extra dividend, helping to boost the local economy.

Your extra dividend* will be available on Saturday 28th November 2020 to spend as full or part payment in any of our stores using your dividend card, key fob and mobile app.

You can check your balance anytime by signing into your online account, checking your till receipt or on your dividend card app.

Not sure what to spend your dividend on? These gift experiences 🎁, seasonal flowers 💐 or Love Local products 💚 are perfect for presents or a treat for yourself.

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We hope you enjoy spending your extra dividend 🎊


*Your extra dividend is based on the amount of dividend you received between 8th September 2019 – 5th September 2020, not your current dividend balance. If you have selected to donate the odd pence to local good causes, we’ve deducted this automatically. If you haven’t previously contributed your £1 member’s share, this has been deducted from your extra dividend amount.


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