Sign in

Funeral plans frequently asked questions

Here are some of the questions we are often asked about our pre-paid funeral plans.

Q. Who is eligible?

UK residents aged 18 or over can take out a plan. For instalment plans, the final instalment must be paid by your 85th birthday. There are no medical or health questions to answer.

Q. Can the plan include special wishes?

You can add special wishes and requests such as song choices, readings, information for a eulogy and so on. There is no charge to add these details. There may be more to pay if you require additional features, services or upgrades.

Q. What happens if I move to a different part of the country?

If you move, you should be able to transfer your plan to a funeral director near your new home. However, there may be additional costs depending on local prices and not all funeral directors guarantee third party costs. Please refer to the Terms and Conditions for details or speak to us for more information.

Q. Can I buy a funeral plan for someone else?

Yes, we find that many of our customers choose to do this.

Q. Can I change my funeral plan arrangements?

Yes, you can make changes to your plan after you have taken it out and once it is fully-paid. Just let us know what you wish to change. There may be an additional cost if you add new features and services to your plan.

Q. Does the plan cover the entire cost of the funeral?

The plan covers your funeral costs listed in the plan details as long as your requirements don't change and we carry out your funeral.

Please refer to the Terms and Conditions for more information.

Q. Can I cancel my plan?

Yes, you can cancel your plan at any time. If you choose to cancel the plan within the cancellation period, you’ll receive a full refund. If you cancel the plan after the cancellation period, you’ll receive a refund of the original amount paid, excluding the administration fee, and any payments to insure an instalment plan.

Q. Can I pay for my plan by instalments?

Yes, you are able to pay over a range of periods. There is an additional cost for paying by instalments over two or more years. Eligibility criteria applies.

Q. What happens if I die abroad?

The plan does not cover the cost of a funeral abroad, or the cost of repatriating the deceased. It is therefore important that your travel insurance policy covers this.

Terms and Conditions apply to funeral plans. Please ask us if you have any questions.

We are an Appointed Representative of Ecclesiastical Planning Services Limited Reg. No. 2644860, registered in England at Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester, GL3 4AW, UK, which is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 958152. The Financial Conduct Authority regulates pre-paid funeral plans only.


About our plan provider

About Ecclesiastical Planning Services

Our pre-paid funeral plans are provided by a trusted national provider, Ecclesiastical Planning Services.

As part of a specialist, UK-based financial services group, Ecclesiastical Planning Services has offered pre-payment funeral plans since 2006. When you take out a funeral plan with us, Ecclesiastical Planning Services arranges for the funds to be securely held in individual whole of life assurance policies. Every penny of the full value of your plan, excluding the management fee, is ring-fenced and cannot be used for anything but your funeral when the time comes.

Ecclesiastical Planning Services is part of a large Group that gives available profits to charity and is proud to have been named the UK’s 4th largest corporate donor to charities (2021/22)1. In addition, Ecclesiastical Planning Services is recognised by the National Association of Funeral Directors for treating customers fairly, and offering funeral plans which are financially secure and responsibly administered (2022).

  1. The Directory of Social Change, The UK Guide to Company Giving 2021/22.

We are an Appointed Representative of Ecclesiastical Planning Services Limited Reg. No. 2644860, registered in England at Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester, GL3 4AW, UK, which is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 958152. The Financial Conduct Authority regulates pre-paid funeral plans only.


Get in touch

For help or advice with any aspect of funeral planning or to find out more about pre-arranged funeral plans get in touch today.

t: 01522 781 077

e: funeralplans@lincolnshire.coop

Or complete the form below:

Please fill in your details and we'll be in touch about the funeral plans options available.

Please complete the address finder form

How we use the information about you


  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  

Our use of cookies

We use necessary cookies to make our site work. These cookies ensure our core functionality works, such as signing into your membership account and keeping our website secure.

We also use analytics cookies to help us make improvements to our website experience by evaluating how visitors use the site. You can manage these cookies by clicking the below button.


More information on this can be found on our cookies page and privacy policy.

Manage my cookies

Necessary cookies

We use necessary cookies to enable core functionality on our website such as security, network management and for our membership area to work. You may choose to disable these by changing your browser settings, but this may affect how the website functions.

To help us continue to improve our website, we’d like to use Google Analytics cookies which will provide us with information on how you use the site. These cookies collect general behaviour information and doesn’t directly identify anyone. More information on how these cookies work can be found on our cookies page.

Use Analytics cookies

OnOff