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Boston Samaritans

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If you ever need someone to talk to, whether you're having a difficult time or you're worried about someone else, the Samaritans are there to listen.

For 50 years, the Boston branch of Samaritans have been listening, day or night, to offer emotional support to help callers find their own way through their feelings. Listening is the Samaritans main focus, so they can really hear what their callers are saying. Everyone is different and has their own experiences. The volunteers are there to understand what callers need, not to tell them what to do.

The Samaritans volunteers are trained to create an empathetic connection; and people can call them to talk to a real person 24 hours a day, as opposed to a chat function.

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From someone having a bad day, to a caller who is feeling suicidal, one call is answered every six seconds. With around 30 volunteers, the lines are constant and the volunteers are never off the phone. The Boston Samaritans covers a wide area stretching to Spalding and Skegness, with its volunteers training twice a year to be able to provide their listening service.

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Not only does the charity provide over the phone support, but it provides training for organisations in the local area, to teach others how to give emotional support. This ranges from healthcare settings, to schools, workplaces, prisons and the Armed Forces community.

One individual who completed this training was required to used their new skills soon after. The person identified a friend on social media who seemed to be asking for help and they offered the support they needed, just by listening and being available to talk.

We're currently supporting Boston Samaritans through our Community Champions scheme. Every time you use your dividend card, you're helping to raise funds for groups that provide mental health services. Click here to find out which cause you're supporting.

If you're looking for mental health support, click here for resources and information that may help.

You're not alone and help is available to you.


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